Problem Solving Aim

Provide participants with a competency in a proven and tested method of finding causes to problems that saves time and money, eliminates recurring problems and stimulates innovative fixes.

Decision Making Aim

Equip participants with specific techniques for information gathering and analysis to enable them to create the best solution for any situation.

Who Should Attend

All management, supervisory and professional staff who needs to solve problems and/or make decisions.

Method

This is a modular, one to three-day, hands-on, skill-building workshop that will equip participants with the techniques of effective problem solving and decision making. The use of case studies, own-job problems and experiential learning concepts are utilized throughout the workshop.

Participants will learn proven questioning techniques to gather accurate information. They will also improve their ability to organize and then evaluate that information to derive the best possible solution.

THE BOTTOM LINE

A unique aspect of the workshop is its emphasis on application to own-job concerns. Immediate results can be expected and recommendations regarding true cause will be understood logically.

Learn approaches that will help you to organize information, to utilize your experience and to improve judgment in solving complex problems and making effective decisions.